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Frequently Asked Questions

Simple answers to your most common questions
I am trying to create a coinflip but my inventory is not loading, what can I do?

First, verify if your tradelink is correctly set. If the problem persists, you can check if steam is having issues on

Can I be a Mod?

We do not recruit users from our website to be mods in the chat. All mods are currently handpicked by the admins from people they know and it will continue to be that way.

I have deposited skins to create a coinflip but the game failed to create. How can I get my skins back?

You can retrieve your items by creating a ticket and waiting for the admin to solve your problem. You can see how to create one on the "Support" Tab of the Website. Keep in mind the admin is not online 24/7, please refrain from spamming tickets and wait a maximum of 24 hours before using other ways to report your problem.

I have not received the trade offer from a coinflip I won. How can I get the trade offer?

First, you should click on Manage Offers and try to resend the desired offer. If you still haven't received the trade offer, head over and contact the support system by creating a ticket. Keep in mind that steam can have issues, so we advise to check before flooding our ticket system with an unnecessary request.

Why can't I deposit Souvenir items, Stickers, Graffitis and CS:GO Cases?

Those items usually have a higher rate of instability associated to their price, so we just prevent them from being in play to avoid "uncomfortable" cases for some users.

Why was I banned from the CSGOBubble chat?

You most likely engaged in forbidden activity such as spamming, begging for skins, distributing refferal codes, promoting other websites or having a bad behaviour towards other users or the website itself, such as insults. Self promotion and using the chat as a trade lounge also won't be tolerated by our mod team.